Privacy Policy

Last updated: December 2024

1. Information We Collect

When you order a BLOCC Tag, we collect:

  • Contact Information: Name, email address, shipping address
  • Payment Information: Processed securely through Stripe (we don't store card details)
  • Order History: Purchase date, selected color, shipping status

2. How We Use Your Information

  • Process and fulfill your order
  • Send order confirmation and shipping updates
  • Provide customer support
  • Send occasional product updates (you can opt-out anytime)

3. Data Storage & Security

Your data is stored securely:

  • Payment Processing: Stripe (PCI-DSS Level 1 certified)
  • Order Database: Encrypted cloud storage (EU servers)
  • App Usage: All BLOCC app data stays locally on your device - we don't collect or track your usage

4. Third-Party Services

  • Stripe: Payment processing
  • Shipping Carriers: Order fulfillment (DHL, PostNL)
  • Google Analytics: Anonymous website traffic (optional cookies)

5. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request data deletion
  • Opt-out of marketing emails
  • Data portability

Contact us at privacy@getblocc.com

6. Cookies

We use minimal cookies:

  • Essential: Shopping cart, checkout session
  • Analytics: Google Analytics (you can disable in browser settings)

7. Children's Privacy

BLOCC is not intended for children under 13. We don't knowingly collect data from children.

8. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated date.

9. Contact Us

Questions about privacy? Email us at privacy@getblocc.com