Terms & Conditions

Last updated: December 2024

1. Product Description

BLOCC Tag Kit includes:

  • 1x BLOCC Tag (NFC-enabled physical device)
  • Lifetime app access for up to 3 devices
  • Premium features: Tower building, achievements, impact tracking
  • Free worldwide shipping

One-time payment: €39.99 (no subscriptions)

2. Shipping & Costs

  • Shipping Costs: Calculated based on destination, see our Shipping Policy
  • Carrier: PostNL (tracked & insured)
  • Processing Time: Orders ship within 24 hours
  • Delivery Time: 1-3 days (NL), 3-7 days (EU), 7-20 days (worldwide)
  • Tracking: Provided via email once shipped
  • Customs: Non-EU customers may be responsible for import taxes/duties

3. Returns & Refunds

See our Refund Policy for details.

4. Warranty

  • 1-year hardware warranty against manufacturing defects
  • Does not cover: Physical damage, water damage, normal wear & tear
  • Defective tags will be replaced free of charge

5. App & Software

  • Free BLOCC app available on iOS App Store
  • Requires iOS 14+ or Android 8+
  • App updates are free forever
  • We reserve the right to update features/functionality

6. Liability Disclaimer

BLOCC is a focus tool. By using it, you agree:

  • You're responsible for managing emergency access (use emergency unlocks wisely)
  • We're not liable for missed calls, messages, or appointments while using BLOCC
  • Do not use while driving or in situations requiring phone access

7. Charity Donations

We donate a portion of profits to humanitarian causes. Donation amounts are at our discretion and may change. Monthly reports published on our blog.

8. Changes to Terms

We may update these terms. Continued use of BLOCC after changes constitutes acceptance.

9. Contact

Questions? Email support@getblocc.com